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FREQUENTLY ASKED QUESTIONS

  • Is Founders Roofing Insured?
    Yes, we are bonded & insured!
  • Are you a local company
    Yes, Founders Roofing is a locally owned and operated roofing contractor serving the Frisco, Texas area. Being a local company, we are deeply involved in the community and are committed to providing our neighbors with high-quality roofing services and top-notch customer care. Our team has an in-depth understanding of the local climate, building codes, and regulations, allowing us to offer tailored solutions that withstand the unique weather conditions in our area. Additionally, our local presence means that we are readily available to address any post-installation concerns and provide ongoing support to our customers. Choosing Founders Roofing means choosing a company that values integrity, reliability, and community engagement.
  • What are some signs of a leaky roof from the inside?
    Signs of a leaky roof from the inside may include water stains or discoloration on the ceiling or walls, peeling paint or wallpaper, damp or moldy odors, and dripping or pooling water. These signs can indicate a variety of roofing issues such as damaged shingles, deteriorated flashing, or compromised sealant around vents and chimneys. If you notice any of these signs, it's important to address them promptly to prevent further damage to your home. Founders Roofing offers professional roof inspections and repair services to identify and fix any issues causing a leaky roof. Our team is dedicated to providing high-quality workmanship and exceptional customer service to ensure the safety and integrity of your home.
  • What can I do to prepare for the roofing job?
    At Founders Roofing, we understand that preparing for a roofing job can help ensure a smooth process and satisfactory outcome. Here are some steps you can take to prepare for our roofing services: 1. Clear the area around your home: Before our team arrives, make sure to remove any obstacles that may obstruct access to your roof, such as patio furniture, potted plants, or lawn ornaments. 2. Inform your neighbors: Consider letting your neighbors know about the upcoming roofing work to minimize any inconvenience and to ensure they are aware of any potential noise or temporary disruption. 3. Interior protection: While our team will take precautions to prevent debris from entering your home, consider covering or moving any valuable or delicate items in your attic or upper floors to further protect them during the roofing process. 4. Parking: If possible, clear the driveway and any other areas where our contractors might need to park their vehicles or store materials for the duration of the job. By taking these steps to prepare for the roofing job, you can help ensure a successful and efficient process, allowing us to deliver the quality service and results that Founders Roofing is known for.
  • How often should I get my roof inspected?
    At Founders Roofing & Construction LLC, we recommend having your roof inspected at least twice a year, preferably in the spring and fall. However, if your area experiences extreme weather conditions, such as heavy rains, snow, or high winds, it is advisable to schedule additional inspections. Regular inspections can help detect any potential issues early on, preventing costly repairs or replacements down the line. Our team of experienced professionals will thoroughly assess the condition of your roof, identify any signs of damage or wear, and provide recommendations for necessary maintenance or repairs. We prioritize the safety and longevity of your roof, and regular inspections play a vital role in ensuring its optimal performance.
  • How long should a roof last?
    At Founders Roofing, we understand that the longevity of a roof depends on various factors such as the material used, the quality of installation, weather conditions, maintenance, and ventilation. That said, here are some estimates from the National Association of Home Builders: Asphalt shingle/composition roofs – about 20 years Fiber cement shingles – about 25 years Wood shake roofs – about 30 years Slate, copper, and tile – 50 years or more Factors such as proper installation, regular inspections, and timely repairs also play a crucial role in extending the lifespan of your roof. Our team of experienced professionals at Founders Roofing is committed to providing high-quality materials, expert installation, and ongoing maintenance to ensure that your roof lasts as long as possible. We offer personalized maintenance plans, inspections, and repairs to keep your roof in top condition for years to come.
  • Do I need to be home for a roof inspection?
    Yes, it is preferable for you to be home for the roof inspection conducted by Founders Roofing. Being present during the inspection allows our team to communicate directly with you about any observations or concerns regarding the condition of your roof. This direct interaction also provides you with the opportunity to ask any questions you may have and gain a firsthand understanding of our assessment of your roof's integrity. Additionally, our team may need access to the interior of your home to properly inspect the attic for any signs of roof damage, and your presence will ensure that any necessary access can be safely and securely facilitated. We value open communication and transparency throughout the inspection process, and your involvement is essential in ensuring that we can provide you with the most accurate assessment and recommendations for the maintenance or repair of your roof. If, however, you are unable to be present during the inspection, please inform us in advance so that alternative arrangements can be made.
  • Will Founders Roofing be there if the insurance company requires their adjuster to inspect the roof?
    Yes! Contact us with the day and time the insurance adjuster is scheduled to be at your home, and we will be there to meet with them. We will walk the roof with the adjuster and show the areas of storm damage and other documented damage.
  • If my roof is leaking, who is responsible for stopping the leak?
    The homeowner is responsible for calling in the claim. We’ll inspect your roof and provide all the photos and documentation to assist in answering any questions that insurance may ask.
  • What if you discover more damage that was evident during the initial inspection?
    No worries! We’ll work on your behalf with the insurance company to document the additional damage and request approval to repair the damage under the initial claim.
  • Will Founders Roofing cover my deductible?
    No, we will not cover your deductible! It is the policyholder’s responsibility to pay the insurance deductible for roof repairs or replacement. Roofing contractors who say they will cover the deductible are committing insurance fraud. We pride ourselves in being honest and fair with all our customers and therefore we do not compromise on our ethics.
  • What can cause a chimney to need to be repaired during a roof replacement?
    Chimneys can need repair during a roof replacement for a variety of reasons. Over time, weather and exposure to the elements can cause the mortar between the bricks to deteriorate, resulting in water leaks and structural instability. Additionally, chimney flashing, which seals the area where the chimney meets the roof, can degrade, leading to water penetration. Finally, the chimney cap, which helps prevent water, debris, and animals from entering the chimney, may become damaged and need replacement. At Founders Roofing, our expert team will thoroughly inspect your chimney during a roof replacement to identify any issues and make necessary repairs to ensure the longevity and integrity of your entire roofing system.
  • What is the purpose of a chimney chase cover and flue cap?
    A chimney chase cover is a metal covering that fits over the top of a chimney chase to prevent water, debris, and animals from entering the chimney. It also helps protect the chimney from damage caused by weather elements. On the other hand, a flue cap, or chimney cap, is installed on top of the flue to prevent moisture, debris, and animals from entering the home and causing potential hazards. At Founders Roofing, we offer professional installation of chimney chase covers and flue caps to ensure the safety and efficiency of your chimney system. Our products are designed to withstand the elements and provide long-lasting protection for your home.
  • What is a Chimney Cricket?
    A Chimney Cricket, also known as a saddle, is a small peaked roof structure that is installed on the high side of a chimney to divert water and debris away from the chimney and prevent water pooling and potential leaks. This structure is particularly important for chimneys located on the downslope of the main roof, as it helps to direct water away from the chimney and protect it from potential damage. At Founders Roofing, we understand the importance of proper chimney maintenance and offer expert installation and repair services for chimney crickets to ensure the longevity and safety of your chimney and roof.
  • When should I replace my gutters?
    At Founders Roofing, we recommend replacing your gutters when you notice signs of damage, such as cracks, leaks, or rust. Additionally, if your gutters are sagging, pulling away from the roof, or showing signs of significant wear and tear, it may be time for a replacement. It's also essential to consider the age of your gutters, as older systems may be less efficient and more prone to issues. As a trusted roofing contractor, we advise homeowners to have their gutters inspected regularly to identify any potential issues and ensure they are functioning correctly. By investing in new gutters when needed, you can prevent water damage to your home and maintain the integrity of your roof. Founders Roofing is dedicated to providing high-quality gutter replacement services, using durable materials and expert installation to protect your home for years to come.
  • What could increase the cost of gutter installation?
    There are several factors that could potentially increase the cost of gutter installation. At Founders Roofing, our pricing is influenced by the type of gutters chosen, the size and layout of the property, the complexity of the installation, and any additional features or upgrades requested by the customer. For example, opting for high-quality, durable materials such as copper or seamless aluminum gutters may increase the cost compared to standard vinyl gutters. Additionally, if your property has unique architectural features or requires custom solutions for gutter placement, this may also impact the overall cost. At Founders Roofing, our experienced team always provides transparent pricing and works closely with our customers to find the best solutions to meet their specific needs and budget.
  • What is the average lifespan of a gutter system?
    The average lifespan of a gutter system depends on various factors such as the material used, maintenance, weather conditions, and installation quality. At Founders Roofing, our high-quality aluminum and vinyl gutter systems typically last between 20-30 years when properly maintained. However, keep in mind the extreme weather and heat that’s so common in North Texas can shorten their lifespan. Regular cleaning, inspection, and repairs as needed can extend the lifespan of your gutter system. Our team is committed to providing durable and long-lasting gutter solutions to protect your home or building from water damage, so you can have peace of mind knowing that your gutter system is built to last. If you have any specific questions about the lifespan of our gutter systems or need maintenance tips, feel free to reach out to our expert team for personalized assistance.
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